I Need Help at The BariatricPal Store!

Our customers have a lot of great questions. For example:

“Which high-protein snacks do you have?” “Is this product okay on the Pureed Foods diet?” Do you carry this brand of vitamins?” “Can you help me choose the best protein powder for my type of surgery?” “I can’t find this product at your store. Do you sell it?”

The BariatricPal Store is ready to help! Here are a few places you can get help.

We suggest going to the FAQ page for general questions. There, you can find answers to the most commonly asked questions on all kinds of topics such as shipping, low price guarantees, and our Subscribe and Save Program, and more!

Every product page has a description of the product. There may be information about its flavor, when you can use it on a bariatric diet, and its nutritional information to make sure you’re able to stick to your weight loss diet. There is a photo of the product package so you know exactly what to expect.

Have a question about shipping? Go to our shipping page, which tells you your shipping options and explains how you can get free shipping!

Everyone loves a deal, and we offer our share of them! You can find the current specials and deals on the Weekly Specials page. That’s where you’ll see which products are on sale. You can also find coupon codes when you visit The BariatricPal Store for further discounts.

You can always contact us at any time from the Contact Us page. There’s a link at the bottom of every page on The BariatricPal Store. You can ask us about specific products, get help with your Customer Account or your order, request products that we do not have, and provide feedback.

We love when our customers ask questions, and we do our best to help. Thanks for using The BariatricPal Store!