We know you are excited to receive your healthy products, and we do our best to pack and ship your order as soon as possible. Orders are normally shipped out the same day, if they're received before 12PM EST. Most orders are shipped by USPS Priority and take 1 to 3 business days to arrive from the time we ship them. You can expect to receive FedEx Ground shipments in 1 to 5 business days from the time we ship them. For faster delivery, you can choose another shipment option at checkout.

You can look at our Shipping Page to see an estimate of when your order will arrive.

• Email Notifications: Each notification comes with an "unsubscribe" button that allows you to unsubscribe from shipping notifications.
  
• SMS Notifications: Reply to message: STOP, UNSUBSCRIBE, CANCEL, or QUIT will unsubscribe the number from receiving notifications.Reply to message START or YES will resubscribe.

We offer a 30‑day return policy on all unused items in their original packaging. If you change your mind about a purchase, you can return the unopened product for a full refund (minus shipping and handling) or receive BariatricPal Store credit — no questions asked.

You have 30 days to initiate the refund process. Contact Customer Service for help.